gbazi's Privacy Policy

This Privacy Policy applies to every person who visits the gbazi website — whether or not they hold a registered account. By using our services, you are considered to have accepted the terms of this policy. If you are under 21 years of age, you are prohibited from using our services.

gbazi reserves the right to make changes to this policy. For any significant changes, we will post a notice on the platform and the "Last Updated" date will be revised. Continued use of the service after changes are made will be considered acceptance of the new policy.

When you open an account on gbazi, log in, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Address details
• Financial transaction information — deposit and withdrawal details via bKash, Nagad, Rocket, Upay, or bank transfer
• Information provided when contacting the support team

When you use the gbazi platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Session duration and pages visited
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

This information is used to ensure platform security, detect fraudulent activity, and improve your experience.

In some cases we may also receive information from third parties — such as identity verification service providers, payment processors, and as part of fraud prevention measures. This information is used solely to fulfil legal and regulatory obligations.

gbazi uses your information for the following purposes:

• Creating, managing, and securing your account
• Processing financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• Providing information about bonuses, rewards, and promotional offers
• Providing 24/7 customer service and support
• Improving platform functionality and user experience
• Monitoring and enforcing responsible gaming policies
• Detecting and preventing fraudulent activity

If you have consented to us contacting you, gbazi may inform you by email about new features, bonus offers, and important updates. You can unsubscribe from such communications at any time.

gbazi does not use your information for third-party marketing without your consent.

gbazi does not sell or rent your personal information. However, limited sharing may occur in the following cases:

• Service Providers: Payment processors, identity verification companies, and technology infrastructure providers process information under our instructions.
• Legal Obligations: Information may be disclosed as part of a lawful order from a competent authority or as part of a legal process.
• Fraud Prevention: Relevant information may be shared to prevent fraudulent activity or money laundering.
• Business Transfers: In the event of a merger, acquisition, or asset sale, information may be transferred, however the protections of this policy will remain in effect.

Our servers and service providers may be located in various countries. In such cases your information may be transferred internationally. gbazi ensures that adequate safeguards are maintained for such transfers and that the security of your information is not compromised under any circumstances.

gbazi uses industry-standard security technology to protect your information:

• All data transmissions secured through SSL (Secure Socket Layer) encryption
• Collected information stored on servers in encrypted form
• Firewalls and security monitoring systems to prevent unauthorised access
• Access to information restricted to only those staff members who require it
• Regular security assessments and reviews
• Data protection training for staff

Please note that 100% security on the internet cannot be guaranteed. While gbazi takes the utmost precautions, in the event of any security breach we will act promptly and notify affected users.

gbazi retains your information for as long as your account is active or as needed to provide the service. Even after an account is closed, information may be retained for as long as necessary to fulfil legal obligations, resolve disputes, and enforce our agreements.

Financial transaction records are retained for a specified period in accordance with regulatory requirements.

gbazi uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help our platform remember your preferences and improve the quality of the service.

The types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Store your language preference, display settings, and similar preferences.
• Analytics Cookies: Collect anonymous statistics to understand how the platform is used.

Most browsers allow you to manage or delete cookies. However, disabling cookies may cause some platform features to not work properly.

As a gbazi user, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
• Portability: The right to receive your information in a structured, machine-readable format.
• Objection: The right to object to certain uses of your information.
• Withdrawal of Consent: The right to withdraw your consent at any time, although this will not affect processing that has already taken place.

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible after appropriate verification.

You can update your personal information at any time by logging into your account. To close your account, contact the support team. Please note that due to legal and regulatory obligations, retaining certain information for a specified period is our legal requirement.

gbazi is for persons aged 21 and above only. We do not knowingly collect any information from minors. If a minor registers, their account will be immediately cancelled and all collected information will be deleted.

If you become aware that a minor has opened an account on our platform, please notify us immediately at [email protected].

For more information on responsible gaming, please visit our Responsible Gaming page.

gbazi may review and update this Privacy Policy from time to time. For any significant changes, we will post a clear notice on the platform and the "Last Updated" date at the top of the page will be revised.

Continued use of the service after a policy change will be considered acceptance of the new policy terms. We therefore recommend reviewing this policy regularly.

The gbazi platform may contain links to third-party websites. gbazi is not responsible for the privacy practices of these external sites. We recommend that you read their own privacy policies before visiting those sites.